Return Process
1.1. To initiate a return, please contact our customer support within 24 hours of receiving your order.
1.2. To return or exchange a product, you must provide proof of damage or order mistake, such as photos of the product.

Refunds
2.1. A refund is possible only if the product was damaged during delivery or if there was an error in the order.
2.2. If the refund is approved, it will be processed back to the original payment method used during the order.

Exceptions
3.1. We do not provide refunds for items that have been used or damaged after you have received them.
3.2. We do not accept returns of drinks that have been opened or consumed.

Changes to the Refund Policy
4.1. We reserve the right to modify this Refund Policy at any time. Updates will be published on our website.